Appointments
Appointments
We offer pre-bookable appointments with our GP’s and Nursing Team throughout the week 8.30am – 6.00pm. Our GP appointments are bookable over the phone, at the reception desk and online. Our nursing team appointments are bookable over the phone and at the reception desk, smear test appointments are available to book online – due to the varying reasons for the appointment and length required we do not offer all nursing team appointment booking online. Routine appointments are available to book 4-6 weeks in advance. If you require an appointment on the day or more urgently than routine we will endeavour to arrange an appointment as soon as possible – this may be here at the practice with a GP, Physician Associate or our Advanced Nurse Practitioner if appropriate, or at one of several GP access centres across the city offering both GP and Practice Nurse Appointments in the evenings and weekends.
Weekend and Evening Appointments
Local GP practices have teamed up to improve the way we provide weekend and evening appointment for our patients.
This new service will begin on Saturday 1st October 2022 it and will mean that most people will be able to book weekend and evening appointments closer to where they live. For our patients we will be providing appointments will be provided at Porterbrook Medical Centre
Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists.
Initially appointments can be booked through the practice, but we will soon be adding the option for patients to book direct online and through NHS 111. Click here to find out more
Advice
Some minor issues are suitable for telephone advice. Please call 0114 2684567 during opening hours and one of the Doctors or Nurses will call you back at the end of surgery. Our reception team are very knowledgeable about what sort of issues can be dealt with over the phone and may advise you that a telephone call will not be suitable.
Results
Please telephone for results between 11.00 – 12.00 or after 14.00. We only give results to the patient concerned.
SystmOnline
Once registered for a SystmOnline account you can book GP appointments online at your convenience – please pick up a form from reception to register.
PLEASE NOTE IN ORDER TO GRANT ACCESS TO SYSTMONLINE WE DO REQUIRE 2 FORMS OF IDENTIFICATION.
Online Consultation
You can contact us about a medical, administrative or prescription issue by clicking here
Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. Please contact 111 during out of hours or 999 if this is an emergency.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required, you simply click on the request appointment link.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment (if required).
What happens to your data?
Any information that you’ve entered may be saved to your GP’s medical record. Any data processed is
fully encrypted and hosted on secure servers in London, following best practice guidance from NHS
Digital and the UK National Cyber Security Centre.